When I got home from work yesterday, a box from UPS was waiting. It was from Minimed, the company that makes J’s insulin pump and supplies.
Inside the box was a new box of ten infusion/tubing sets along with a prepaid shipping label and a notice that any infusion sets from lots beginning with 8 need to be returned.
Guess how many boxes from lot 8 we have?
Today, I’ll go by the UPS store and send them back. The mailman just came by and picked up our outgoing mail, which included the notice to Minimed that we had four boxes and will need replacement boxes.
I appreciate Minimed’s quick response to the problem they’ve discovered with some of the infusion sets from lot 8.